Frequently Asked Questions

Yes, we do a basic audit prior to taking on every client to see if there is a good fit.

Once determined that this is a good fit, we conduct a full audit. Baseline audits are a necessary step that must take place before creating a strategy.

We implement the necessary changes and can work with just about any platform you’re using.

We have in-house tools as well as software that we do utilize but nothing is automated in terms of our core processes. Instead, we have a team of people working on things in order to deliver results.

Yes, clients are able to take full advantage of the tools that we’ve built in-house. We help our clients succeed by assisting them in using each tool as well.

We have clients that have been with us for over 24 months. The length of time that a client stays varies depending on need and budget. However, we suggest that clients give us 3-6 months minimum as the organic traffic growth isn’t an overnight process.

We operate as an agency, doing the work versus consulting on how it needs to be done. We’ve consulted in the past and taking on the tasks seem to be more effective for our clients and staff operationally.

Sure, signing an NDA or VSA is something we’re familiar with doing. Feel free to send it over and we’ll review and execute.

We cannot guarantee any results given that we do not control any of the search engines. No one can guarantee results and if they do, then run.

That being said, we do everything within out power to ensure that you obtain the best results possible based on Google’s guidelines, prior client success and ongoing research.

At a bare minimum, we’ll need access to the backend of your site, Google Analytics (or whatever tracking you’ve implemented) as well as access to Google Search Console.

If you don’t have any of the set up, don’t worry. It’s part of our auditing process and we’ll do it for you.

While it’s not a core focus of ours, we do have developers on staff that are well-versed in web development. Depending on what you need, we may be able to handle it. If not, we can make recommendations.

We’re set up using Stripe, a credit card processor. Invoices are issued to you via email and payments are collected on a recurring basis for as long as you’re an active client. 

We accept checks as well as ETFs for those that prefer to have the payments pulled directly from their bank account.